Privacy Policy
Who We Are
Neelex Community Living provides high-standard, supportive recovery housing in Worcester, Massachusetts. This website serves as our official platform for providing information about our homes, move-in requirements, and resident services.
Our Commitment to Your Privacy
We respect your journey and are committed to protecting your personal information. This policy outlines how we handle the data you share with us when interacting with our website.
Information We Collect
We collect information only when you voluntary provide it through our contact forms or move-in application. This may include:
● Contact Details: Your name, email address, and phone number.
● Move-in Specifics: Information required to assess weekly stay eligibility.
We also use basic cookies and analytics to ensure our website stays functional, secure, and easy for you to navigate.
How We Use Your Data
Your information is used strictly to:
● Respond to your inquiries.
● Coordinate move-in requirements and fees.
● Maintain a safe and organized living environment.
We do not sell, trade, or rent your personal information to third parties. Data is only shared with trusted service providers (such as hosting or administrative tools) necessary to operate our business, all of whom are bound to keep your info confidential.
Your Rights & Security
We implement secure, encrypted data transmission (SSL) to protect your submissions. You have the right to request access to your data, ask for corrections, or request that we delete your information at any time.
SMS & Communication
By providing your mobile number, you consent to receive updates regarding your stay or application.
● Opt-Out: You can stop receiving messages at any time by replying STOP.
● Rates: Standard message and data rates may apply.
● Privacy: Your phone number is never shared with third parties for marketing purposes.
Consent
By using our site, you consent to this Privacy Policy. We may update this page occasionally to reflect changes in our services or regulatory requirements.
Contact Us
If you have any questions regarding these terms, please reach out to us directly:
Neelex Community Living
Worcester, Massachusetts
Accountability
Built-in support and structure
to ensure sustained progress.
Integrity
Ethical, standard-based living
environments for trusted care.
Excellence
Peer support groups that
empower every resident.
At Neelex Community Living, we
firmly believe that recovery is built through
consistency, accountability, and community.
We believe that a safe living environment
combined with personal responsibility creates
the foundation for lasting sobriety and independence.
© 2026 Neelex Community Living. All rights reserved.